Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Gas Depot (part of Eastern Gases) collects, uses and protects your personal information when you visit our website or place an order with us.


Who We Are

Gas Depot is part of Eastern Gases, trusted bottled gas suppliers serving London and beyond since 2009.


What Information Do We Collect?

We may collect and process information such as:

  • Your name, address and contact details (e.g. phone number, email)

  • Delivery instructions and order details

  • Payment details (handled securely by our trusted payment partners)

  • Any correspondence if you contact us by phone or email

  • Website usage data, like your IP address or how you navigate our site (using cookies — see below)


How We Use Your Information

We only use your data to:

  • Process and deliver your orders

  • Contact you about your orders or account

  • Improve our services and website

  • Send you relevant updates or offers (only if you’ve agreed to receive them)


How We Keep Your Data Safe

We take data security seriously and use secure systems to protect your information. Your data will never be sold to third parties. We only share your details with trusted partners (like our delivery team and payment providers) when needed to complete your order.


Cookies

Our website uses cookies to make things work smoothly and to help us understand how you use our site. You can choose to accept or block cookies in your browser settings.


Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct any information that’s inaccurate or incomplete

  • Ask us to delete your data (unless we need it for legal reasons)

  • Opt out of marketing communications at any time

To do any of these, just email us at help@easterngases.co.uk or call us on 0800 133 7935.


Updates to This Policy

We may update this Privacy Policy from time to time. Please check this page regularly to make sure you’re happy with any changes.


Questions?
If you’d like to know more about how we handle your data, please get in touch — we’re always here to help.

Gas Depot — part of Eastern Gases, proudly serving London and beyond.

 

Need help?
Need help?
Open a support ticket
Quick question?
Quick question?
Call - 0800 133 7935
...or send us e-mail
...or send us e-mail